Organize and secure cables around a desk or workstation.
$40 / Hour
~1.5-2.5 hours on average
Restore your photos and files from a previous backup.
$60 / Hour
~1 hour on average
Keep your photos and files safe and secure with a backup of them.
$60 / Hour
~1 hour on average
Replace a battery, screen, keyboard, or other laptop parts.
$90 / Device
~1 hour on average
Ask any computer related questions and get hands on help!
$95 / Hour
~1 hour on average
Set up a new computer with updates, apps, and essential software.
$120 / Each
~1 hour on average
$220 / Each
Set up with file transfers, software, external device connectivity, in depth customization, updates, and more.
~1-2 hours on average
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Essentials
$100 / Month
or $1000 / Year
-
Basic troubleshooting via email support.
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Access to a self-service portal with guides, FAQs, and troubleshooting tips.
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Hands-on On-boarding (optional)
-
5% Discount on most add-on Services
Basic
$200 / Month
or $2100 / Year
-
Includes everything in Starter.
-
Remote troubleshooting for basic issues.
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1:1 Demonstration on conducting system performance checks.
-
Basic network & security configuration.
-
Email and chat support during business hours.
-
Access to the self-service portal for additional resources and support.
Plus
$400 / Month
or $4400 / Year
-
Includes everything in Basic.
-
On-site support for critical issues (up to 1 free, scheduled visit per month).
-
Recommended network & security configuration.
-
Priority support response within 48 hours.
-
Enhanced features in the self-service portal, including premium guides and tools.
-
Additional 5% Discount on most add-on Services, bringing your total to 10%.
Pro
$800 / Month
or $9000 / Year
-
Includes all Plus features.
-
Dedicated account manager.
-
Network and device monitoring.
-
Monthly performance and security audits.
-
Priority support response within 24 hours for urgent requests.
-
Advanced features in the self-service portal, including industry insights and custom reports.
Premium
$3000 / Month
or $30,000 / Year
-
Includes all Pro features.
-
Unlimited 24/7 support.
-
Same day response for emergency issues.
- Custom IT strategy and implementation.
- ​Customized Quarterly or Monthly training sessions for staff.
- Fully customized and managed data security and compliance.
- Full access to the self-service portal with exclusive access to beta features and tools.
Virtual Essentials
$250 / Month
or $2500 / Year
​​​​​​​
-
Includes all Starter features.
-
Basic website setup + basic updates (1 per month).
-
Basic email setup & management (Google Workspace / Microsoft 365).
-
Help-desk support (business hours, up to 5 included support tickets/month).
-
Security essentials (anti-virus + password best practices guidance).
-
Monthly backup check (remote verification).
Virtual Plus
$500 / Month
or $5000 / Year
-
Includes all Virtual Essentials features.
-
Website content updates (up to 3 per month).
-
Live-stream / digital outreach consulting (best practices + quarterly check-ins).
-
Unlimited help-desk support (Mon–Fri).
-
Cloud storage & file-sharing setup + management.
-
Cybersecurity training webinar (quarterly).
-
Additional 5% Discount on most add-on Services, bringing your total to 10%.
Virtual Pro
$900 / Month
or $9500 / Year
-
Includes all Virtual Plus features.
-
Website redesign credit (once per year).
-
Priority support (24 hour any-time response).
-
Remote monitoring of all devices.
-
Advanced security (phishing tests, MFA rollout, incident response plan).
-
Cloud backup strategy + quarterly disaster recovery drill.
-
Bi-annual tech strategy sessions (align tech with mission / growth).
Virtual Premium
$4000 / Month
or $40,000 / Year
-
Includes all Virtual Pro features (as well as everything in Premium).
-
2-hour response SLA for critical issues.
-
Full IT budgeting + lifecycle planning.
- Compliance & regulatory alignment (HIPAA, PCI, PII, etc. as needed).
- ​Unlimited website updates + quarterly optimization (speed, SEO, accessibility).
- Annual basic Pen Test ($5000 Value!).
-
Dedicated senior-level account manage.
Install and setup up to 5 applications on the device. Includes training
$ 40 / Hour / Per 5 Apps
~1 hour on average
Fix a broken screen, replace a battery, speed it up, or anything else!
$40 / Part or Hour
~1 hour on average
$45 / Hour
Assist with carrier unlock and passcode /password unlock.
~30 minuets on average
$45 / Hour
Assist with setting up backups and transferring data to a new device from an old one.
~1 hours on average
From switching carriers to setting up new devices to pairing devices you have!
$50 / Hour
~1.5 hours on average
$60 / Hour
Set up modes, routines, Do Not Disturb, accessibility, AI, Family Sharing and other features.
~1 hour on average
Get hands on training and ask questions. Perfect if switching phone brands.
$75 / Hour
~1 hour on average
Attempt to recover lost data on a device. Half the cost if unsuccessful.
$100 / Hour
~1 hour on average
Welcome to Concaide's IT Services!
The following tabs can help guide you on all that the IT Services division of Concaide has to offer! Not seeing a service or needing something more specific done? Contact us at the link below for a free quote!
Toner or Ink Replacement
$ 40/ Hour
Replace and properly dispose of toner or ink.
~30 minutes on average
Run a full health check of the printer to check print quality and functionality of the printer.
$45 / Hour
~1 hour on average
Connect your phone to the printer and enable mobile printing.
$50 / Hour
~30 minutes on average
Get customized assistance and training with a printer.
$60 / Hour
~1 hour on average
Replace a part for your printer. Price of part not included.
$75 / Hour
~1 hour on average
Help troubleshoot your printer to figure out what is wrong and fix it!
$95 / Hour
~1 hour on average
Setup or assist with troubleshooting your 3D or Resin Printer.
$120 / Hour
~1 hour on average