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Data & Security Practices

 

Effective Date: 08/14/2025

Last Updated: 08/14/2025

 

At Concaide LLC (“we,” “our,” or “us”), protecting your information is a priority. This page explains how we handle, store, and protect data, as well as the security measures we take to keep it safe.

 

 

Data Collection

We only collect personal information if you choose to provide it — for example, by filling out a form, contacting us directly, or sending us project details.

 

  • We do not collect sensitive personal data such as Social Security numbers, health information, or banking details directly.

  • Our website is hosted on Wix, which may collect limited technical data (such as IP address and browser type) to keep the site secure and functional.

  • We use tools from Google and Meta for analytics and marketing.

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Data Storage

 

  • All customer data is stored on secure systems provided by Wix.

  • Access is restricted through role-based permissions — only authorized team members can view your data when it’s needed for business purposes.

  • We do not store your data on public or unsecured systems.

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Data Retention & Deletion

 

  • We retain customer data unless you request deletion.

  • If you request deletion, we will permanently remove your data from our systems within 48 hours.

  • Deleted data cannot be recovered once removed.

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Security Measures

We use a combination of technical and administrative safeguards to protect data:

 

  • Encrypted connections (HTTPS) for all web traffic

  • Role-based access control for internal systems

  • Regular platform security updates via Wix

  • Strong password policies for internal accounts

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Third-Party Security

We work with trusted third-party providers, including Wix, Google, and Meta. These services maintain their own security measures to protect data processed through their systems.

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Your Responsibilities

While we work to protect your information, you also play a role:

 

  • Do not send sensitive personal data unless it’s necessary

  • Use secure passwords for accounts you create with us

  • Contact us immediately if you suspect unauthorized access to your data

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Reporting a Security Concern

If you believe your information has been compromised or you’ve noticed a security issue with our website, contact us immediately:

 

Email: legal@concaide.com

Phone: (317) 210-1068

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